Privacy Policy

Welcome to The Racket Shop’s Privacy Policy. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase in-store.

1. Personal Information We Collect

We collect basic personal information, including names, contact details (address, email, phone number), and purchase history necessary for order processing and customer communication.

2. Use of Collected Information

The collected information is used for order fulfillment, communication with customers regarding their orders, and occasional marketing communications related to our products and promotions.

3. Storage and Protection

Customer information is stored securely in our internal systems. We implement reasonable measures, such as restricted access, encryption, and regular security reviews, to protect this information from unauthorized access.

4. Sharing with Third Parties

We do not share personal information with third parties for marketing purposes. However, we may share necessary information with our shipping partners for order delivery.

5. Users’ Rights

Users have the right to request access to, correction, or deletion of their personal information. Please contact us to exercise these rights or inquire about the information we hold about you.

This Privacy Policy is effective as of 1 March 2003. We may update it occasionally to reflect changes in our practices. Please review this page periodically for any updates.

If you have any questions or concerns about our Privacy Policy, please contact us at The Racket Shop, 481 Northumberland Ave, Reading, RG2 8LZ.